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20121221 BentsenPalmVillage Guy-and-Juanita-Carvajal AwardMISSION—Bentsen Palm Village RV Resort was awarded Park of the Year in the medium size category Nov. 30 by the National Association of RV Parks and Campgrounds. Resort managers Guy and Juanita Carvajal were in Las Vegas to accept the award.

The association recognized the achievements of top private park operators, state associations and industry volunteers during its annual Outdoor Hospitality Conference and Expo last month in Las Vegas. Park of the Year awards were given to RV parks and resorts based on several criteria, including customer service, employee training, operational excellence, national directory ratings and community service.

Bentsen Palm Village RV Resort is owned by developer and builder Mike Rhodes and his wife Lori. It is a 250-site RV Resort located near Bentsen State Park and the National Butterfly Center on S. Bentsen Palm Drive in Mission. Earlier this fall, Bentsen Palm Village RV Resort was also named Medium Park of the Year by TRVA – Texas Recreational Vehicle Association – at their annual conference in Austin.

Bentsen Palm Village is also designated as the "Largest Wildscape" by Texas Parks & Wildlife. This is owed to owner Lori Rhodes, who insisted on using only native plants and trees for landscaping from the beginning stages of development.

"The resort has always been the best in South Texas and although we received top ratings from the industry's RV member organizations and directories, we had never entered either the TRVA or ARVC "Park of the Year" award competitions. The difference now is that we aren't the best kept secret anymore," commented Juanita Carvajal.

"We make 'customer care' a priority. We genuinely want to know from our guests 'what can we do to make your stay more enjoyable?' then, we listen carefully. It is no surprise that many of the improvements and upgrades made during the off-season, are in direct correlation with survey responses and requests," she said.

Their unique amenities that residents enjoy include free bicycles and kayaks for guest use, a free visitor pass to Bentsen-RGV State Park/World Birding Center, a dog run and dog agility course, an organic garden, a fully-equipped woodshop, five mile hike and bike trails, pontoon boat rides, ATV Rentals and cabin rentals.

Residents can also enjoy activities such as line dancing, couples dancing, Zumba classes, Margarita Night, karaoke, bird/butterfly watching and photography, card bingo, and game show type entertainment such as "Not so Newlywed" and "Minute-to-Win-it."

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